ACAM Website and CPD Homes System
6 months
System ● Website ● UI/UX ● Technical Service
Project Summary
Official website construction： We have assisted ACAM in building its official website, which includes not only the pre-planning and post-execution of the website, but also content planning and functional planning. Our work starts with market research and user demand analysis to ensure that website design accurately conveys ACAM’s brand image and value proposition. We carefully plan website content to ensure the accuracy and attractiveness of information, while also designing user-friendly features to enhance user experience and satisfaction.
CPD Homes System Development: In response to the professional requirements of the Australian Medical Aesthetics Association for doctors, we have developed an industry-standard CPD Homes (Continuous Professional Development) system for ACAM. This system aims to assist ACAM in serving their physician clients, enabling them to improve in their professional fields while ensuring compliance with industry regulations. Considering the complexity of the CPD system, we work closely with our clients, gradually understand their needs, and leverage our professional expertise to tailor a complex system process for them.
Technical Support Services: Given the professionalism and operational complexity of the CPD system, we provide comprehensive technical support services for ACAM. Our technical support team helps managers work more efficiently while providing high-quality services to doctors. To ensure the timeliness and effectiveness of technical support, we have adopted the ZOHO online work order system, which enables problems to be quickly recorded, allocated, and resolved, thereby improving the overall operational efficiency and service quality of the system.
My Contribution
1. Customer Coordination:
Efficiently liaise with customers to understand their needs and determine their specific requirements.
Ensure smooth communication and collaboration with customers throughout the project lifecycle.
2. Market Research and User Demand Analysis:
Conduct market research to understand the brand positioning and target market for ACAM.
Analyze User requirements to ensure the website design accurately conveys ACAM’s brand image and value proposition.
3. Website Functionality Design:
Craft the website’s functionality to meet identified customer needs and enhance user experience.
Plan user-friendly features to improve user satisfaction.
4. Content and Functional Planning:
Develop a content strategy that aligns with ACAM’s brand and market positioning.
Plan website functions to meet user needs and business objectives.
5. Data Migration:
Execute the migration of website data, ensuring a seamless transition and minimal disruption to the online presence.
6. Website Deployment and Construction:
Deploy and construct the website, focusing on stability, security, and performance.
7. Industry Compliance Understanding:
Study and comprehend the industry requirements set by the Australian Medical Aesthetics Association.
Ensure all services adhere to professional standards.
8. CPD Homes System Development:
Develop an industry-standard CPD Homes (Continuous Professional Development) system for ACAM.
Assist ACAM in serving their physician clients, ensuring compliance with industry regulations.
9. CPD Homes System Design:
Design the functions and processes of the CPD Homes system to align with the stringent operating procedures and requirements of the medical aesthetics industry.
10. CPD Homes System Data Migration:
Manage the migration of data to the CPD Homes system, ensuring data integrity and system readiness for operation.
11. Technical Support Services:
Provide comprehensive technical support services to help ACAM’s managers work more efficiently and provide high-quality services to doctors.
Adopt the ZOHO online work order and service quality system to ensure the timeliness and effectiveness of technical support.
12. Project Management:
Develop project plans, manage project progress, and ensure timely completion of project milestones.
Control project budgets to keep project costs within budget.
13. Quality Assurance and Testing:
Develop a testing plan, including unit tests, integration tests, and user acceptance tests.
Ensure the system meets expected performance and security standards before going live.
14. User Feedback and Product Iteration:
Collect user feedback and analyze user behaviour data to guide continuous product iteration and improvement.
15. Data Analysis and Reporting:
Analyze product usage data to identify areas for improvement and growth opportunities.
Prepare regular product reports to report product performance and market feedback to management.
16. Cross-Departmental Coordination:
Act as the core coordinator of the project, collaborating with multiple departments such as design, engineering, marketing, legal, etc., to ensure the project proceeds smoothly.
