AMBC Website

2 months

Website Development

Website

Project Summary

The Australian Multicultural Business Council (AMBC) actively advocates for the value of cultural exchange in strengthening communities, driving economic growth, and fostering mutual understanding. The core of its spirit is to celebrate and integrate the various cultures that define our world. AMBC’s vision is broad and inclusive, firmly committed to highlighting the richness of each culture, emphasizing its unique vitality and historical significance while cultivating the economic vitality of the regions it touches.

My Contribution

1. Website planning and design:
Responsible for the overall planning of the website, including user interface (UI) and user experience (UX) design, to ensure that the website meets AMBC’s brand image and functional requirements.
2. Charity function development planning:
Develop website charity functions, such as user registration as a member, participation in charity project donations, participation in charity activities, and volunteer application processes.
3. Development of Content Management System (CMS):
Choose a suitable CMS platform to manage and publish website content, ensuring the convenience and efficiency of content updates.
4. User interaction function development planning:
Design and implement user interaction functions to increase user engagement and platform stickiness, such as commenting, liking, sharing, etc.
5. Charitable project donations and participation in development planning:
Ensure that the website provides a convenient donation process for charitable projects, including project management for donors, donation records, and updates on project progress.
6. Volunteer application process management and development planning:
Manage the volunteer application process, including online application, background review, training, and activity allocation.
7. Participation in the development of charitable activities:
Design website features to promote user participation in charitable activities, including event information dissemination, user registration, and event feedback collection.
8. Data analysis and optimization:
Analyze website usage data, optimize website performance and user experience, improve conversion rates and user satisfaction.
9. Budget management:
Manage project budget, including costs for domain registration, hosting, advanced modules, and themes.
10. Risk Management and Compliance:
Identify project risks, develop risk mitigation strategies, and ensure website operations comply with relevant laws and regulations.
11. Team coordination and cooperation:
Work closely with the technical team, design team, content creators, and other relevant teams to ensure that the project is completed on time and with quality.
12. Project Promotion and Market Communication:
Develop and implement website promotion plans to enhance AMBC’s visibility and influence in the Chinese market.
13. User feedback and customer service:
Establish a user feedback mechanism, provide high-quality customer service, and solve problems encountered by users during the use of the website.
14. Continuous iteration and product development:
Based on market changes and user demands, continuously iterate product features to promote continuous development and innovation of the product.

My Team Contribution

1. Assistance in Website Planning and Design:
Support the Product Manager in planning and designing the website, ensuring it aligns with AMBC’s brand identity and functional requirements.
2. Content Coordination:
Assist in coordinating with content creators, writers, and designers to develop engaging and informative website content.
3. Content Review and Editing:
Review and edit website content for clarity, accuracy, and consistency with the brand’s voice and style.
4. User Interface (UI) and User Experience (UX) Feedback:
Gather user feedback on UI/UX designs and suggest improvements based on user behavior and feedback.
5. Project Documentation:
Help create and maintain project documentation, including meeting minutes, design documents, and functional specifications.
6. Assistance in CMS Selection and Setup:
Assist in researching and selecting a suitable Content Management System (CMS) for the website.
7. Data Entry and Content Upload:
Enter and upload content into the CMS, ensuring that all materials are correctly formatted and categorized.
8. Marketing and Promotional Support:
Support the marketing team in promoting the website and its features, including social media updates and email campaigns.
9. User Testing Coordination:
Coordinate user testing sessions, document user feedback, and track issues for resolution.
10. Bug Tracking and Resolution:
Track and document bugs identified during website testing, and work with the development team to ensure they are resolved.
11. Search Engine Optimization (SEO) Assistance:
Assist in implementing SEO best practices to improve the website’s visibility on search engines.
12. Analytics Setup and Monitoring:
Set up website analytics tools and monitor key performance indicators (KPIs) to measure the website’s success.
13. Training and Support:
Help develop training materials and provide support for users and administrators on how to use the website effectively.
14. Communication and Reporting:
Communicate with various stakeholders, including the development team, marketing, and management, to keep them informed of project progress.
15. Risk Identification and Mitigation:
Assist in identifying potential risks and contribute to the development of mitigation strategies.
16. Post-Launch Support:
Provide ongoing support after the website launch, including monitoring user feedback, bug fixes, and content updates.
17. Update Operation Manual:
Update the website operation manual as new features are added or changes are made to the website.