Inclient Cross-border E-commerce

Inclient Cross-border E-commerce

1 year

System Development ● Technical Support

Website

MaraManager

Project Summary

Inclient Cross border E-commerce is an innovative e-commerce project aimed at providing domestic consumers with a convenient and efficient overseas shopping experience. By utilizing the bonded warehouse model 1210, the platform can bring users lower shopping costs and faster logistics speeds, while ensuring the authenticity and quality of goods.
Core features:
● Bonded warehouse mode: Adopting the 1210 bonded warehouse mode, allowing overseas goods to be stored tax-free in the bonded zone before being sold, reducing costs and improving efficiency.
● Authenticity Guarantee: All products are purchased from overseas authentic channels to ensure the reliable quality of the products purchased by consumers.
● Fast logistics: Leveraging the geographical advantages of the bonded zone, achieving fast customs clearance and domestic fast delivery.
● User experience: Provide a simple and intuitive user interface and smooth shopping process to enhance user satisfaction.

My Contribution

1. Market Research:
Study the demand and consumer preferences of the target market, and understand the situation of competitors.
Analyze cross-border e-commerce policies and tax incentives in different regions to determine the target market.
Research the operational models and successful cases of cross-border e-commerce platforms to provide references for platform construction.
2. Platform Planning:
Determine the business model, target customer group, product positioning, and market strategy of the platform.
Design the platform’s architecture and functions, including user interface, order processing, payment systems, etc.
3. Qualification Application and Record Filing:
In accordance with customs requirements, handle enterprise information registration or registration, and open a customs electronic account book.
Prepare and register domestic and foreign business licenses, and file documents in the customs system.
4. Bonded Warehouse Selection and Cooperation:
Select bonded warehouses with superior geographical location, convenient transportation, and well-equipped facilities for cooperation.
Negotiate cooperation with bonded warehouses to understand the specific application process, qualifications, quotations, and service content.
5. Supply Chain Management:
Establish a complete procurement chain to ensure that products meet the positive list requirements.
Arrange for goods to be transported to ports and airports, and carry out operations to pick up goods for the bonded area.
6. Product Listing and Sales:
Prepare product declaration information and complete the product filing review.
Transport products to the park, sort and shelf them, and once confirmed, push online orders.
7. Technical Implementation:
Establish a computer management system that meets customs supervision requirements and conduct electronic data exchange with customs.
Develop or purchase an ERP system to efficiently manage multi-platform cross-border business.
8. Tax and Compliance:
Understand and comply with cross-border e-commerce tax policies to ensure tax compliance.
The person responsible for collection and payment should handle the tax guarantee for imported goods purchased online before starting the business at the local customs.
9. Marketing and Promotion:
Develop marketing strategies, including online advertising, social media marketing, content marketing, etc.
Promote the platform through various channels to attract consumer attention and purchases.
10. Customer Service and After-sales:
Establish a customer service system to provide pre-sales consultation and after-sales service.
Handle customer complaints and return and exchange requests to maintain customer satisfaction.
11. Data Analysis and Optimization:
Collect and analyze platform operation data to optimize user experience and operational efficiency.
Adjust products and marketing strategies based on market feedback.
12. Continuous Supervision and Update:
Continuously pay attention to policy changes and update platform policies and operating procedures in a timely manner.
Regularly maintain and upgrade the platform to ensure technological advancement and security.

My Team Contribution

1. Market Research Support:
Assist in conducting market research, and collecting, and organizing data.
Help analyze competitor’s products and market strategies.
2. Product Planning and Design:
Participate in product planning meetings, recording key points and decisions.
Assist the product manager in designing product features and user interfaces.
3. Documentation Writing and Maintenance:
Assist in writing Product Requirement Documents (PRD) and user manuals.
Maintain project documentation to ensure the accuracy and currency of information.
4. Project Management:
– Assist in developing project plans and timelines.
– Track project progress to ensure milestones are met on time.
5. Coordination and Communication:
Act as a liaison between team members to ensure the flow of information.
Assist in organizing meetings and workshops to facilitate team collaboration.
6. Technical Support:
Collaborate with the technical team to ensure product development meets requirements.
Help resolve issues encountered during the development process.
7. User Experience:
Participate in user testing, collect feedback, and compile reports.
Assist in optimizing the user experience.
8. Data Analysis:
Assist in collecting and analyzing user data to guide product improvements.
Help create and maintain data reports.
9. Compliance Checks:
Assist in ensuring that products comply with relevant laws, regulations, and policy requirements.
Monitor policy changes and update products in a timely manner to maintain compliance.
10. Marketing and Promotion:
Assist in formulating marketing plans and promotional strategies.
Participate in the production and review of marketing materials.
11. Customer Service:
Assist in handling customer feedback and support requests.
Participate in customer satisfaction surveys and improvement plans.
12. Risk Management:
Assist in identifying project risks and developing response strategies.
Monitor risks and report to the product manager in a timely manner.
13. Quality Assurance:
Participate in product quality testing to ensure products meet expected standards.
Assist in establishing and maintaining quality control processes.